Pay Range: $19-$21 hourly About Us ADESA, a Carvana-owned company, currently operates in over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair, reconditioning, and auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do. We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! <a href="https://vimeo.com/652202630/3ae8c047b6">Get a sneak peek into life at ADESA!</a> Role and Team <ul> <li>Reporting to the Office Manager, Commercial Accounts Manager, or other designated manager, the Office Administrator is responsible for providing administrative support to the auction processes in a customer-facing environment.</li> </ul> Responsibilities <ul> <li>Act as the first-point of contact to onsite visitors, including internal and external customers and vendors, and third party visitors. Direct or guide visitors as appropriate.</li> <li>Assist customers at the front counter, including support with dealer registration (reviewing documents for relevance and accuracy, scanning/uploading, reviewing information in internal systems), obtaining bidder badges, gate passes. </li> <li>Receive, sort, and distribute incoming mail. Prepare, print, and mail customer statements, invoices, titles, floorplan packets, and other documents. Maintain shipping accounts (FedEx, DHL, etc.) and tracking records.</li> <li>Review, scan, upload, and distribute documents and reports, including sensitive, confidential documents, financial records/receipts and PII. </li> <li>Accurately enter and update information in the internal databases, including customer information, sales promotions, vehicle charges, payments, proceeds, invoicing, and internal notes.</li> <li>Reconcile P-card transactions.</li> <li>Process customer payments (check, ACH/EFT, wire; no cash handling). Verify floor plan payments. </li> <li>Make outbound telephone calls to customers regarding payment status, collections.</li> <li>Assist with SOX compliance audits and reporting (ie. title and lot inventory, pre/post sale checklists).</li> <li>Maintain filing system for titles and other documents. </li> <li>Maintain auction supplies. Regular inventory, ensuring appropriate supply levels are maintained. Order items according to cost effective business needs and approved vendors.Any other duties assigned by the designated manager</li> </ul> Skills and Attributes <ul> <li>Team player who can collaborate well with multiple departments, customers and vendors</li> <li>Strong customer service skills and professional presence</li> <li>Analytical thinking and problem solving skills</li> <li>Strong organizational skills</li> <li>High degree of safety

Office Administrator - ADESA Reno

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