Senior Field Service Engineer

<div class="content-intro"><div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p><span style="color: #000000;"><strong>We’re a well-funded start-up</strong>. You’ll get a chance to wear many hats, be a part of a growing team, and have the potential for exciting financial and career growth.</span></p> <p><span style="color: #000000;"><strong>Here’s what sets us apart.</strong> We’ve set our sights on some of the biggest challenges facing biology today. We’re amassing a world class team of engineers, scientists, team builders and problem solvers to tackle these challenges heads-on. We’re passionate about developing the next generation technologies that will unravel the complexities of biology.</span></p> <p><span style="color: #000000;"><strong>This is a unique opportunity to build,</strong> be part of an exciting start-up and be surrounded by good humans who are super capable, humble and down-to- earth.</span></p> </div> </div> </div> </div></div><p><span class="TextRun SCXW69105688 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SpellingErrorV2Themed SCXW69105688 BCX0">Cellanome</span><span class="NormalTextRun SCXW69105688 BCX0"> is adding a </span></span><span class="TextRun MacChromeBold SCXW69105688 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW69105688 BCX0">Field Service Engineer</span></span><span class="TextRun SCXW69105688 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW69105688 BCX0"> (FSE) to our growing team. In line with our Company values, you will play a significant role in helping customers solve problems and accumulate positive experiences with us. You will </span><span class="NormalTextRun SCXW69105688 BCX0">be responsible for</span><span class="NormalTextRun SCXW69105688 BCX0"> instrument service implementation including installing, </span><span class="NormalTextRun SCXW69105688 BCX0">maintaining</span><span class="NormalTextRun SCXW69105688 BCX0">, troubleshooting, and repairing our proprietary instrument and platform at internal and external customer sites. In partnership with a Field Application Scientist, you will provide technical support to ensure </span><span class="NormalTextRun SCXW69105688 BCX0">optimal</span><span class="NormalTextRun SCXW69105688 BCX0"> use and customer/collaborator satisfaction. You will also support new product Introductions to ensure successful deployment of new and improvements on existing products in the field.</span></span><span class="EOP Selected SCXW69105688 BCX0" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p><strong><span data-contrast="auto">Essential Duties include, but are not limited to, the following:</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="23" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Travel to customer/collaborator sites to provide timely technical support including troubleshooting, design evaluation, and problem-solving/repair.</span></li> <li data-leveltext="" data-font="Symbol" data-listid="23" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left",