Financial Aid Officer

<div class="content-intro"><h3>Training Tomorrow's Technicians to Become Skilled, Employable and Essential. </h3> <h4>About Us <strong>- </strong><span id="isPasted">Big Changes, Better Benefits - Join Us Today!</span></h4> <p id="isPasted"><strong>About Centura College </strong><br>Centura College is a premier provider of hands-on technical and career training, offering programs in Allied Health and Skilled Trades. We are passionate about preparing the next generation of skilled professionals by equipping students with the tools, knowledge, and confidence to succeed in rewarding careers.</p> <p>With flexible day and evening classes, real-world experience, and a supportive learning environment, Centura College is committed to making a difference in the lives of our students. Ready to inspire and guide future professionals? Apply today!</p></div><div id="isPasted"> <h4>Location: 7020 N Military Hwy, Norfolk, VA 23518</h4> <p><strong data-start="88" data-end="149">Compensation: up to <strong>$30/hr.</strong></strong></p> <p><strong data-start="88" data-end="149"><strong>Schedule: </strong></strong></p> <ul> <li class="[&&]:my-0 [&&]:ps-1">Monday - Friday <ul class="[&&]:list-outside [&&]:list-disc [&&]:ps-5"> <li class="[&&]:my-0 [&&]:ps-1">Three days: 8am - 5pm</li> <li class="[&&]:my-0 [&&]:ps-1">Two days: 11:00 AM–8:00 PM</li> </ul> </li> <li class="[&&]:my-0 [&&]:ps-1">One Saturday per month: 8am - 5pm <br><em>One weekday off in lieu of working Saturday</em></li> </ul> </div> <h4>Position Purpose</h4> <p class="isSelectedEnd">The Financial Aid Officer serves as a primary point of contact for students throughout the financial services process in a higher education environment. This position guides and supports students with financial aid, funding requirements, tuition and fees, account balances, and payment arrangements.</p> <p class="isSelectedEnd">The Student Finance Officer ensures financial requirements are completed accurately and on time while providing students with clear, responsive support and maintaining compliance with applicable federal, state, institutional, and funding source requirements.</p> <h4>Key Duties</h4> <ul data-spread="false"> <li>Guide students through the financial aid and funding process, clearly explaining requirements, available options, and individual responsibilities.</li> <li>Review and process financial aid documentation while ensuring student files are accurate, complete, and compliant with applicable requirements.</li> <li>Monitor student accounts to identify incomplete requirements, funding gaps, outstanding balances, and other issues requiring follow-up.</li> <li>Work directly with students to resolve financial concerns, establish appropriate payment arrangements, and help them meet their educational financial obligations.</li> <li>Provide a high level of student service while navigating sensitive financial conversations with professionalism and empathy.</li> <li>Partner with campus and Student Financial Services teams to resolve issues and support students throughout their enrollment.</li> </ul> <h4>Job Responsibilities</h4> <ul data-spread="false"> <li>Meet with incoming students to explain financial requirements, available funding options, student responsibilities, and required documentation.</li> <li>Guide students through required financial aid applications, forms, and documentation necessary to determine eligibility and secure ed