HVAC Maintenance/Sales Trainer

<p><strong>Overview:</strong></p> <p>As an HVAC Maintenance/Sales Trainer, you will be vital in developing and delivering high-quality training programs to new and existing sales and service teams. Your goal will be to ensure that all team members are well-equipped with the knowledge and skills they need to excel in both technical and customer-focused areas of HVAC services. This role requires strong communication skills and a passion for empowering others through training and mentorship. You will collaborate with leadership to continuously improve the team’s performance, customer satisfaction, and overall efficiency.</p> <p><strong>Key Responsibilities:</strong></p> <ul> <li>Develop and deliver training programs: Create engaging, comprehensive training sessions covering HVAC system fundamentals, service techniques, and sales strategies. Adapt the content to suit a variety of learning styles and knowledge levels.</li> <li>Lead hands-on workshops: Facilitate interactive workshops to reinforce HVAC technical skills, including installation, troubleshooting, and maintenance procedures.</li> <li>Sales skill development: Train existing technicians on key HVAC product features, effective selling techniques, upselling opportunities, and customer service best practices to maximize client satisfaction and drive revenue growth.</li> <li>Conduct assessments and feedback: Regularly assess trainees' performance through quizzes, practical demonstrations, and role-play scenarios. Provide constructive feedback to support their growth and development.</li> <li>Collaborate with department heads: Partner with sales, service, and operations managers to identify training needs and tailor content to address specific performance gaps or industry changes.</li> <li>Onboarding new hires: Provide foundational training to new service team members, ensuring they are fully equipped to confidently perform their roles from day one.</li> <li>Monitor industry trends: Stay up to date on the latest HVAC technologies, products, and service techniques, and incorporate this knowledge into training materials to keep the team current.</li> <li>Continuous improvement: Gather feedback from trainees and department leads to refine and improve training programs, ensuring they remain relevant and effective.</li> <li>Foster a positive learning environment: Encourage a culture of teamwork, learning, and inclusion where all employees feel valued, respected, and motivated to reach their full potential.</li> </ul> <p><strong>Qualifications:</strong></p> <ul> <li>5+ years of proven experience in HVAC sales, maintenance, and/or training.</li> <li>Strong understanding of HVAC systems, sales and customer service best practices.</li> <li>Exceptional communication and presentation skills.</li> <li>Experience using learning management systems (LMS) or other training tools.</li> <li>Ability to motivate and engage team members with diverse learning styles.</li> <li>Willingness to travel, approximately 50% of your time, often staying overnight for work.</li> </ul> <p><strong>Benefits:</strong></p> <ul> <li>Competitive salary with performance-based incentives.</li> <li>Health insurance: Comprehensive medical, dental, and vision coverage.</li> <li>Retirement plan: 401(k) with company match.</li> <li>Paid time off: Generous vacation, holidays, and sick leave.</li> <li>Career growth: Opportunities for ongoing training and professional development.</li> <li>Company culture: A supportive and dynamic environment that values teamwork and employee satisfaction.</li> </ul> <p><span style="color: rgb(2