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Plumbing Service Managers

Championsgroupholdings • United States

Job Description

<p class="isSelectedEnd"><strong>Lead the team. Grow the business. Build what’s next.</strong></p> <p class="isSelectedEnd">Are you an experienced plumbing leader who knows how to bring out the best in people, deliver exceptional customer experiences, and drive strong operational results? We’re looking for experienced <strong>Plumbing Service Managers nationwide</strong> to lead a Plumbing & Drain team and play a key role in growing a high-performing residential service business.</p> <p class="isSelectedEnd">This is an opportunity for a hands-on, people-focused leader who can balance <strong>team development, operational excellence, customer satisfaction, and business performance</strong>. You’ll have the opportunity to make a meaningful impact while helping build a team and operation positioned for continued growth. This is for current and future openings nationwide, so if you are looking for growth opportunities, we'd love to talk to you!</p> <h3>What You’ll Do</h3> <ul data-spread="false"> <li>Lead, coach, and develop plumbing and drain service technicians and support team members.</li> <li>Oversee daily service operations, including scheduling, dispatch, productivity, quality, and customer experience.</li> <li>Establish clear expectations and hold the team accountable to safety, service, and performance standards.</li> <li>Monitor key performance indicators and identify opportunities to improve productivity, revenue, profitability, and customer satisfaction.</li> <li>Support technicians with coaching, technical guidance, ride-alongs, training, and performance development.</li> <li>Help recruit, onboard, and retain talented plumbing professionals.</li> <li>Ensure work is completed safely, professionally, and in accordance with applicable codes, company standards, and best practices.</li> <li>Partner with leadership and other departments to improve processes and create a seamless customer experience.</li> <li>Resolve escalated customer concerns with professionalism and a solutions-focused approach.</li> <li>Identify opportunities to grow the Plumbing & Drain business and strengthen team performance.</li> </ul> <h3>What You Bring</h3> <ul data-spread="false"> <li>3+ years of experience in residential plumbing, drain service, or a related home-services environment.</li> <li>Previous leadership, supervisory, or management experience in plumbing or home services.</li> <li>Strong understanding of plumbing service and drain operations.</li> <li>A track record of developing teams and improving performance.</li> <li>Strong communication, organization, and problem-solving skills.</li> <li>A customer-first mindset with the ability to balance service quality and business results.</li> <li>Ability to use performance metrics and business data to make informed decisions.</li> <li>A collaborative leadership style and genuine interest in helping people succeed.</li> <li>Plumbing license or relevant trade certifications are a plus.</li> </ul> <h3>Why This Opportunity?</h3> <p class="isSelectedEnd">You’ll join a growing organization where <strong>leadership, accountability, teamwork, and continuous improvement</strong> matter. We believe great results come from investing in great people—and this role gives you the opportunity to influence both.</p> <p>If you’re ready to take the next step in your plumbing leadership career and help build a team that customers and employees are proud to work with, <strong>we’d like to meet you.</strong></p> <p><span style="color: rgb(255, 255, 255);">#CGHP</span></p> <p>&n

Job Reference ID: CF-174168 • Posted on CloudFrame Job Scanner