Senior IT Engineer, Corporate Platforms

About Airwallex Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 676,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full. About the team Corporate IT builds and runs the technology Airwallex runs on — laptops, identity, collaboration, automation, AI. We partner with every team in the company, from Finance to Engineering, to solve hard problems and build new solutions. We remove friction from technology, provide world-class support, and drive outcomes that help Airwallex move faster and go further. What you’ll do As an IT Engineer, you’ll work in our IT Engineering function, owning our collaboration tool stack. You’ll be the primary owner of our Slack, Google Workspace, Zoom, and our collaboration surfaces our Airwallex uses to connect with our customers and work together every day. This is a technical, hands-on role, using code, integrations, clickops, command line, terminals and more. You’ll be an expert and own much of our Google Workspace operations, ensuring we build and manage a complex footprint across Google products and bring them all together with Identity engineering. You’ll need to be intensely curious, and relentless about solving hard problems. You’ll build integrations and workflows that solve our problems. You’ll work closely with INFOSEC, Revenue Operations and other IT teams across the world, ensuring we build secure and scalable solutions across the many regions where we operate. You’ll also drive onboarding and enablement of AI products and features in and around these products, experimenting, trialing and finally leveraging these tools to work faster, and drive your own results farther. This role will focus and own our Slack, Google Workspace, Zoom, and collaboration platforms we use at Airwallex, in addition to other projects. This role is based in San Francisco, Sydney, or Melbourne. Responsibilities Design, develop, optimize Slack integrations, workflows, apps and services – you will be the primary owner and SME on Slack for Airwallex Design, develop, optimise Google Workspace and Zoom, connecting those services and platforms, using APIs and technical tools and code Develop custom scripts or use low/no-code or third-party solutions to move and manage data between collaboration platforms (Slack, Google Workspace, Zoom, JIRA, etc.) Build bots, workflows, automations that connect with these tools, and leveraging AI models to enhance performance Regularly assess and ensure our collaboration tools work how we need them to – ensuring secure and scalable growth Manage through ambiguity, able to take vague problems and build solutions with strong intuition on the right path forward Run complex migrations and integrations from mergers and acquisitions, helping to bring in new teams to Airwallex Collaborate extensively across the business, with key teams in Finance, Legal, Operations, Support, Sales etc. to solve their problems, and help them use these products to move faster and support our growth Write and build custom solutions where products fall short – solve Airwallex problems either by building or buying Serve on the IT Engineering team, helping with escalations from Suppor