Sales Development Representative, Japan

About Airwallex Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 676,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full. About the team The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers. What you'll do As a Sales Development Representative (SDR) at Airwallex, you will drive Airwallex’s future growth engine by working with the SME & Growth Account Executive team to qualify leads that will build Airwallex’s sales pipeline. You get excited about engaging with prospects to qualify needs better, thinking creatively and independently about outreach strategies and working with colleagues in marketing to devise bespoke, product-led marketing initiatives. You are adept at identifying high-value opportunities and capable of managing early sales funnel activities. With the commission structure for this role, there is a significant upside for won opportunities. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you! Responsibilities: Move solid leads through the funnel connecting them to a salesperson, and arranging meetings. Initiate contact with potential customers by calling or responding to inquiries generated by the Marketing Team. Execute ‘plays’ or designed touchpoints in a customer journey through cold calls, emails, chat and social media. Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales. Present product information to customers once you have identified their needs. Follow-up with potential customers who expressed interest but did not initially result in a sales opportunity. Perform regular follow-up calls or emails and facilitate communication with existing customers to deepen relationships and identify new potential needs. Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts. Inform and recommend outreach strategies and best practices by testing various touchpoints. Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging. Who you are Track record of top performance or prior success in an SDR-related role (a minimum of 1-year experience required) Native-level fluency in Japanese and business-level English (spoken and written) Strong interest in technology Self-starter who is able to operate in a hyper-growth environment Airwallexについて Airwallexは、グローバル企業向けの統合型決済・金融プラットフォームです。独自開発のインフラとソフトウェアを基盤に、世界250,000社以上の企業（Brex、Rippling、Navan、Qantas、SHEINなど）に対し、ビジネスアカウント、決済、支出管理、資金管理、さらにはEmbedded Finan