Sales Development Representative, SME & Growth, BENELUX

About Airwallex Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 676,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full. About the role Based out of our Amsterdam office, this role will be focused on generating and qualifying leads that will build Airwallex’s SME and Growth sales pipeline across the Benelux market. As a Dutch-speaking Sales Development Representative (SDR), you should be excited about engaging with prospects to find out about their needs, adept at identifying high-value opportunities and capable of managing early sales funnel activities. You will be working with a small team of SME & Growth Account Executives. With the team, there are many concrete opportunities to progress as the business continues to grow. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you! You are used to delivering value in complex situations and are energised by learning about new and existing products. Finally, you enjoy building – you like to actively participate in the development of the demand generation and sales process, the articulation of Airwallex’s value proposition, and the creation of key tools and assets. With the commission structure for this role, there is a significant upside for won opportunities. We operate in a hybrid model, we work from a primetime Keizersgracht office, minimum of 3 days a week. What you'll be doing: Initiate contact with potential customers through email outreach or cold calling and follow up on designated touchpoints in a customer journey Move quality leads through the funnel while connecting them to a salesperson and arranging meetings Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales Update activity and contact information within the CRM system and support reporting efforts Inform and recommend outreach strategies and best practices through testing various types of touchpoints Contribute to building out best practices in this area as we grow the team Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging Work closely with Account Executives on the handover & first call About you: Target-oriented - You are motivated by stretch targets that facilitate business growth and reward you for direct impact Customer focused - You are excited to learn about your prospect’s business and rely on data to help solve issues Process driven - You enjoy developing, documenting, and following procedures to ensure they are efficient, scalable, and defensible A team player - You are a natural at building relationships with your colleagues but can work independently at ease A master prioritiser - You leverage sound judgment to quickly assess all the tasks at hand and expertly prioritise them Obsessively Curious - You know when to dig a little deeper to get to the bottom of a problem and solve it; in doing so, you ask the right questions necessary to arrive at a sound, risk-based decision What you'll bring: Track record of top performance or prior success in a related activity Advanced verbal and written communicatio