Tableau Admin

We are looking for an experienced Tableau Administrator / BI Platform Administrator with 5+ years of experience in BI/reporting platforms, preferably Tableau and/or Power BI. The ideal candidate will be responsible for platform administration, infrastructure management, security, governance, performance optimization, and L2/L3 operational support. Technical Requirements: • Experience administering Tableau Server / Tableau Cloud • Manage sites, projects, users, groups, and permissions • Configure and maintain Tableau Server infrastructure, TSM, and gateways • Monitor performance, backgrounder jobs, extract refreshes, and capacity • Manage Tableau upgrades, patching, backups, and restores • Enforce governance, content certification, and access reviews • Support Dev/Test/Prod environments and deployment processes • Oversee SSO integration, security, and audit logging • Troubleshoot failures and coordinate with Tableau support • Optimize extract schedules, concurrency, and resource usage • Drive platform standardization and content rationalization • Support ticket based operations (incidents, service requests, changes) within SLA • 2+ Years proven experience in any reporting tool as admin, preferably with Power BI/ Tableau • Platform administration experience in at least one BI tool • User, workspace, capacity, and security administration • L2/L3 operational support with RCA ownership • Gateway setup and connectivity troubleshooting • Incident / change / release support within SLA • Governance, audit logging, and compliance • MIM experience and process knowledge Responsibilities: Administer and support Tableau Server and Tableau Cloud environments. Manage sites, projects, users, groups, roles, and permissions. Configure and maintain Tableau Server infrastructure, including Tableau Services Manager (TSM), gateways, and related components. Monitor platform performance, Backgrounder jobs, extract refreshes, capacity, and resource utilization. Manage Tableau upgrades, patches, backups, restores, and platform maintenance activities. Support Development, Test, and Production environments, including deployment and release processes. Administer user access, workspaces/projects, capacity, and platform security. Configure and support SSO integration, authentication, security controls, and audit logging. Set up and troubleshoot gateways, data source connectivity, and related integration issues. Optimize extract refresh schedules, concurrency, workload distribution, and resource utilization. Implement and enforce BI governance, content certification, access reviews, audit requirements, and compliance standards. Drive platform standardization and content rationalization to improve operational efficiency. Provide L2/L3 production support, including troubleshooting and Root Cause Analysis (RCA). Troubleshoot platform and reporting failures and coordinate with Tableau Support or other relevant teams when required. Handle ticket-based operations, including incidents, service requests, changes, releases, and problem management within defined SLAs. Follow established MIM processes and support Major Incident Management activities when required. Collaborate with infrastructure, security, database, application, and business teams to resolve platform-related issues. Preferred Skills: Technology->Administration Visualization->Tableau Administration