AL_CISEMEAMS

Key skills

• Azure
• SQL

Job description

The Local IT Support Specialist (JL5) will provide onsite IT support to end users, manage workplace technology, support endpoint management solutions, and ensure smooth day-to-day IT operations. The role requires strong technical expertise, excellent communication skills, and a customer-focused approach.

Responsibilities:

Key Responsibilities

• Provide L1/L2 support for desktops, laptops, mobile devices, printers, and peripherals.
• Support Google Workspace applications (Gmail, Drive, Meet, Docs, Sheets).
• Manage user accounts, access requests, and endpoint devices.
• Troubleshoot hardware, software, connectivity, and collaboration tool issues.
• Support meeting room and audio/video conferencing technologies.
• Coordinate with global IT teams and vendors for issue resolution and infrastructure support.
• Maintain IT assets and ensure compliance with security standards.

Preferred Skills:

Technology->Cloud->Databases on Azure->Azure Database for MySQL,Technology->Middleware Administration->Middleware Administration-Others,Technology->Testing Technologyes->Data Migration Testing Technology

Apply on the official Infosys careers page

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