Director, Platform Accounts Management

<div class="content-intro"><p>At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.</p></div><h4><strong>About the Revenue Team: </strong></h4> <p>The Revenue team drives Affirm’s top-line growth through strategic partnerships, pricing, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm’s products.</p> <h4><strong>About the Role:</strong></h4> <p>Affirm is reinventing credit to deliver honest, flexible payment options without hidden fees. As Director, Platform Accounts Management, you will lead a strategic commercial organization responsible for growing and strengthening platform partnerships. You’ll shape strategy, lead high-performing teams, and collaborate cross-functionally to drive scalable business impact and platform success.</p> <h4><strong>What You’ll Do:</strong></h4> <ul> <li style="line-height: 2;">Lead with strategy, develop exceptional teams, and shape how Affirm grows and strengthens our platform partnerships.</li> <li style="line-height: 2;">Set the vision and strategy for Account Management across a portfolio of diverse platform partners, aligning team priorities to company and commercial goals</li> <li style="line-height: 2;">Lead and develop a high-performing organization through team members, driving accountability, strategic alignment, and scalable execution across the portfolio</li> <li style="line-height: 2;">Drive portfolio performance across retention, growth, product adoption, operational health, and long-term partnership value</li> <li style="line-height: 2;">Navigate complex and ambiguous business challenges, balancing partner needs, operational realities, and Affirm’s long-term strategic priorities</li> <li style="line-height: 2;">Build trusted relationships with executive stakeholders at strategic partners and serve as a senior strategic partner on complex decisions, escalations, portfolio prioritization, and operational execution</li> <li style="line-height: 2;">Influence broader commercial strategy and organizational priorities through insights gathered from platform partnerships, portfolio trends, and market dynamics</li> <li style="line-height: 2;">Establish scalable operating models, business rhythms, and performance frameworks that improve organiza