Director, Global Programs

<div class="content-intro"><p>At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.</p> <p>We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.</p> <p>To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.</p> <p>Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.</p> <p>If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.</p></div><p>Team: Global Solutions COE</p> <p>Reports to: VP/SVP, Solutions</p> <p> </p> <h2>About the Role</h2> <p>The Director, Global Programs leads a set of specialized teams that support Solutions Consulting globally: Value Consulting, Proposal Writing, Program Management, and Partnership Solutions. This is a broad operating leadership role — you'll manage a team of managers and individual leads spanning multiple disciplines and regions (AMER, EMEA, APAC), ensuring each function scales in lockstep with the business and delivers consistent, high-quality support to the field.</p> <p> </p> <p>You'll balance hands-on people leadership with program-level thinking: setting priorities across four distinct teams, resolving cross-functional dependencies, and reporting on the collective impact of these programs to Solutions leadership.</p> <p> </p> <h2>Key Responsibilities</h2> <p>* Team Leadership: Lead a global team of managers and individual contributors across Value Consulting, Proposal Writing, Program Management, and Partnership Solutions, including hiring, coaching, and performance management.</p> <p>* Value Consulting Oversight: Guide the Lead and Senior Value Consultants who build the business case and ROI narrative for enterprise deals, ensuring consistent methodology and quality across regions.</p> <p>* Proposal &amp; RFP Strategy: Oversee the Proposal Writing function, ensuring RFP and proposal responses are timely, accurate, and consistently reflect Braze's positioning across regions.</p> <p>* Program Management: Direct program management resourcing and process for cross-