Senior Sales Operations Analyst

<div class="content-intro"><p>At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.</p> <p>We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.</p> <p>To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.</p> <p>Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.</p> <p>If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.</p></div><p>Full-time - Level 4 Analyst</p> <h2><strong>What You'll Do</strong></h2> <p>As a Senior Sales Operations Analyst, you will be a key partner to our AMER sales leadership team to help support long-term growth. This role blends hands-on execution with a strategic lens. You will be responsible for maintaining the data and processes the region runs on today, while bringing data-driven recommendations to the table on how we should scale our processes and build the team to support continued growth.</p> <p><strong>Territory, Quota &amp; Capacity Planning</strong></p> <ul> <li>Lead our annual territory carve for AMER, getting into the weeds of the underlying data to ensure accuracy and equitability, and bringing clear, data-driven recommendations on how we should structure territories to drive focus while giving reps a realistic path to hit their targets.</li> <li>Build capacity models that translate growth targets into recommended headcount, territory coverage, and quota scenarios for leadership to evaluate.</li> </ul> <p><strong>Scaling Our Processes</strong></p> <ul> <li>Bring data-driven recommendations for how our sales processes need to evolve as the region and company grow, identifying bottlenecks before they slow the business down.</li> <li>Partner with our Business Systems team to scope and prioritize Salesforce flows and automations.</li> <li>Continuously evaluate where manual, one-off, or tribal-knowledge processes need to become documented and repeatable.</li> </ul> <p><strong>Data &amp; Reporting Infrastructure</strong></p> <ul> <li