Commercial Policy Lead
Job Description
<div class="content-intro"><p>Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: <strong>play video games.</strong> Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games.</p></div><p>We are seeking a strategic Commercial Policy Lead to shape Discord's approach to monetization and revenue products. As a key member of the Product Policy organization, you will develop and implement advertising and commerce policies that enable Discord's business while maintaining platform safety and user trust. This role requires a deep understanding of digital commerce, creator economies, and advertising ecosystems, with the ability to balance business objectives with responsible platform practices.</p> <p>Please note: This role involves regular exposure to potentially disturbing content, including violence, hate speech, and other harmful material.</p> <p><strong>What you'll be doing</strong></p> <ul> <li>Lead policy development for Discord’s ads and/or commerce business. Flex into policy work for Discords other products as needed.</li> <li>Create frameworks that enable sustainable business growth while protecting users from deceptive practices, fraud, and economic harm.</li> <li>Partner with Legal and Compliance to ensure policies meet regulatory requirements across global markets.</li> <li>Develop clear guidelines for acceptable advertising and commerce.</li> <li>Leverage AI tools and data analytics to identify emerging commercial risks and policy gaps.</li> <li>Represent Discord externally to key business partners, advertisers and other external industry organizations parties where needed.</li> <li>Translate complex policy requirements into actionable business guidelines that sales and product teams can implement effectively.</li> <li>Provide policy guidance to product teams throughout the development lifecycle.</li> <li>Collaborate with Trust & Safety to ensure commercial policies can be effectively enforced at scale with AI and human review.</li> </ul> <p><strong>What you should have</strong></p> <ul> <li>5+ years of experience in advertising policy, platform monetization or related roles within technology companies.</li> <li>Proven experience with at least two areas: digital advertising, third party data providers, brand safety and suitability, subscription business models or developer APIs/SDKs.</li> <li>Experience using AI in day-to-day projects and workflows.</li> <li>Comfort and sound decision-making in ambiguous