Senior Field Engineering Manager - Japan

<div class="content-intro"><p>Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.</p></div><h3><u><strong>What is the role:</strong></u></h3> <p>We are in search of a Senior Field Engineering Manager to lead our Field Engineering team in Japan — our most senior Solutions Architects (pre-sales) andCustomerArchitects(post-sales)—who partner with our strategic and global accounts across the full customer lifecycle, from initial technical engagement through adoption and expansion. Reporting to the VP of Field Engineering International, you will drive recruiting, hiring, and enabling a diverse team who will strive to overachieve on our growth targets. As a member of our broader Sales Leadership team, you will assist in defining and executing the strategy for building a high-performance Field Engineering organization and scaling our company. Key to your success will be your ability to foster and leverage the Elastic Community, adopt a bottom-up and “Cloud-first” approach with our users, and continually be thinking in terms of solutions, rather than products.</p> <h3> </h3> <h3><u><strong>What You Will Be Doing:</strong></u></h3> <ul> <li>Lead, mentor, and grow the Field Engineering team, spanning both Solutions Architects (pre-sales) and Customer Architects (post-sales).</li> <li>Provide the growing team with onboarding support, training, and self directed education programs.</li> <li>Ensure a seamless customer journey by aligning pre-sales technical strategy with post-sales adoption and success.</li> <li>Drive the value proposition for Elastic Cloud within our community and customers.</li> <li>Communicate and align key product insights across our business functions.</li> <li>Help our Product and Engineering teams prioritize features that mean the most to our users.</li> <li>Formulate and drive the partner engagement strategy to overachieve regional goals.</li> </ul> <h3><u><strong>What You Bring:</strong></u></h3> <ul> <li>Proven track record and success leading and growing Field Engineering teams, including both Solutions Architects (pre-sales) and Customer Architects (post-sales).</li> <li>E