Solutions Consultant, Payload

<div class="content-intro"><p>Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!</p></div><p>At Figma, our Solutions Consulting team bridges technical expertise with business context to help customers realize what’s possible with our platform. As a Solutions Consultant supporting Payload accounts, you’ll partner with Sales and cross-functional teams to craft and deliver consultative strategies that showcase Payload’s value within Figma. You’ll lead technical discussions, demos, and solution design to help customers achieve their goals and transform how they build products, playing a key role in driving revenue and growth as Figma continues to innovate.</p> <p>This is a full time role that can be held from one of our US hubs or remotely in the United States.</p> <h3>What you’ll do at Figma:</h3> <ul> <li class="font-claude-response-body whitespace-normal break-words pl-2">Paint the vision of Payload within the Figma Platform and guide customers in realizing the value through product demonstrations and presentations</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Support the Sales team by addressing Payload and Figma platform questions and showcasing how Payload accelerates digital product development to customers</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires and enterprise requirements, in order to help customers adopt the platform securely and at scale</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales and product teams</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Deliver timely technical support to customers and agency partners building on Payload, ensuring smooth adoption and issue resolution</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Collaborate with amazing Figmates to hone your