Informatica PC + IICS Production Support
Job Description
We are looking for experienced professionals with strong expertise in Informatica PowerCenter (PC) and Informatica Intelligent Cloud Services (IICS), primarily focused on production support and maintenance of enterprise data integration systems. The ideal candidate should have extensive experience in managing critical production environments, handling incidents, performing root cause analysis, and ensuring high availability and reliability of ETL workflows and data pipelines. Technical Requirements: Experience with cloud-based data integration environments Exposure to data warehousing concepts and ETL architecture Familiarity with databases such as Oracle, SQL Server, DB2, Snowflake, etc. Experience in support automation and monitoring tools Knowledge of audit compliance and reporting in support environments Ability to mentor junior team members Responsibilities: Strong hands-on experience in Informatica PowerCenter (PC) Strong experience in Informatica Intelligent Cloud Services (IICS) Extensive experience in production support / ETL support environments Strong knowledge of workflow monitoring, session management, and job troubleshooting Expertise in handling production incidents, batch failures, and performance issues Strong SQL skills for data validation, analysis, and reconciliation Experience with Unix/Linux commands for troubleshooting and job support Knowledge of job scheduling tools and batch processing systems Hands-on experience in incident management tools (ServiceNow, Remedy, JIRA, etc.) Understanding of SLA, KPI tracking, and escalation management Experience in release/deployment support and environment management Strong analytical and troubleshooting skills Preferred Skills: Foundational->Maintenance and Production Support process->Support Process - Transition,Technology->Data Management - Data Integration->Informatica->Informatica - Informatica Power Center,Technology->Data on Cloud - Datastore->Cloud based Integration Platforms->Informatica Intelligent Cloud services(IICS)